Next
Znuny 7.2
March 2025
- Integration of the CKEditor 5
- Improved system log
- OAuth2 Credential Flow as an alternative to Authorization Code Flow
- Sending and fetching emails from Office365 with the MS Graph API
Roadmap
Hey there, welcome aboard! Buckle up as we take you on an exhilarating journey through our project's roadmap.
For you planning: after the release of the
Customer Service - We strive to ensure that the customer service experience when using Znuny remains among the best in the market. Keeping this in mind, we've got some upcoming features for your team and clients that we've been working on.
User Experience - Besides keeping our customers' satisfaction high, we also want to ensure that your service agents enjoy a highly valuable experience. Part of this is keeping the technology updated; therefore, we will include some special features just for the front end.
Later
Znuny 7.x
tba
- Additional article storage for S3-compatible object storages
- Configuration for agent and customer authentication in the GUI
- Customer interface dashboard
- Process shop
- Enhanced TLS certificate validation for protocols like IMAP, SMTP, etc.
- Global ticket search profiles
- Updated search engine UI
Lifecycle / End of life overview
| Release | Release date | End of life |
|---|---|---|
| Znuny 7.1 | 24.07.2024 | Release of Znuny 7.2 |
| Znuny 7.0 | 29.03.2023 | Release of Znuny 7.1 |
| Znuny LTS 6.5 | 29.03.2023 | Six months after the release of the next LTS version |
| Znuny 6.4 | June/July 2022 | Release of Znuny LTS 6.5 |
| Znuny 6.3 | 09.03.2022 | Release of Znuny 6.4 |
| Znuny LTS 6.0 | 27.01.2021 | 31.12.2022/Release of Znuny LTS 6.5 |