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Znuny Professional Services

The ((OTRS)) Community Edition Fork with long-term Support (LTS)

Overview

Performance

A great feature of Znuny is its performance. Even with ticket volumes beyond 10.000 tickets per week Znuny runs constantly and stable.
If a higher redundancy is required or the number of tickets overloads the hardware of a machine this is also no problem.

There are several options for this:

  • Additional instances
  • Integration of slave / replication databases
  • Ticket archiving
  • External caches