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Znuny Professional Services

The ((OTRS)) Community Edition Fork with long-term Support (LTS)

Overview

ZSA-2026-16

Form IDs used to track in-progress attachment uploads (Kernel::System::Web::UploadCache::DB and Kernel::System::Web::UploadCache::FS) were generated with the non-cryptographic rand() function and were not tied to the user or session that created them. A logged-in attacker who guessed or observed another user's form ID could view or replace that user's uploaded attachments while a ticket or article reply was still being composed.

Fixed in: Znuny LTS 6.5.26 and Znuny 7.3.8

Thanks to @kta1kri for reporting.